Quick Answer
The e-commerce close must rebuild each gross sale and separate commission, VAT, withholding, refund, discount, chargeback, and deposit. Connect order, transaction, CFDI, and bank through a unique key; the net deposit is not the sale.
Rebuild gross sales, commissions, refunds, chargebacks, and deposits per order to close e-commerce without discrepancies.
Don't Reconcile Only Totals
Two errors can offset and hide within a total. Keep details by order and transaction.
Case: the gateway deposits less
A store sells 250,000 pesos, refunds 12,000, and pays commissions and chargebacks. The gateway deposits 228,500. The close rebuilds gross per order, links CFDI, separates discounts, and compares each settlement with the bank.
The net is the result of multiple transactions; accounting it as sales erases margin and complicates taxes.
— Fintax
Close by transaction
- Export orders and transactions.
- Link CFDI and notes.
- Separate commissions and adjustments.
- Reconcile settlements with bank.
- Resolve differences per order.
E-commerce closing package
- Orders and gross sales.
- CFDI, notes, and cancellations.
- Commissions and taxes.
- Refunds and chargebacks.
- Settlements and bank deposits.
Mapping between systems
| Source | Data | Key |
|---|---|---|
| Store | Order and gross | Order |
| Gateway | Charge and commission | Transaction |
| SAT | CFDI and status |
Five systems, one sale
A digital store generates data in commerce, gateway, invoicing, logistics, and bank. No single source contains the full story alone.
The reconciliation key can be order, transaction, and UUID. Without a consistent key, differences are manually investigated each month.
Frequently Asked Questions
Is the net deposit the income?
It should not be assumed. Rebuild gross sales and discounts.
How do I handle a chargeback?
Link order, charge, dispute, refund, and CFDI adjustment.
Which key should I use?
Order plus transaction and UUID, with a table connecting systems.
Typical gateway differences
- Using net as sales.
- Not recording commissions separately.
- Refunding money without adjusting order and CFDI.
- Reconciling by total without transaction detail.
Sources and readings to continue
Consult official sources: SAT information on platforms, invoice requirements, CFDI verifier.
To complete the process within Fintax, review: CFDI guide, closing controls, VAT and DIOT reconciliation.
What to do now
Turn this review into a file with responsible person, date, source, and evidence. If there is a material difference, an overdue obligation, or a decision that changes the calculation, validate the case with your accounting responsible before submitting, canceling, or paying.
