At Fintax, with contact address at Galeana 437, Colonia Centro 64000 Monterrey, N.L., we are responsible for processing the personal data collected through our website, login processes, user accounts and, when applicable, payment and service hiring processes.
This privacy notice explains what personal data we process, why we use it, how we protect it and how you may exercise your rights under applicable Mexican law.
1. Identity and address of the controller
The party responsible for processing your personal data is Fintax, with contact address at Galeana 437, Colonia Centro 64000 Monterrey, N.L..
For privacy or personal data matters, contact us through: WhatsApp (81) 2069 3959.
2. Personal data we collect
Through the website and services linked to user accounts, we may collect only the data needed for platform operation.
- Email address.
- Name or basic account identifier when you choose to log in with a provider.
- Account or authentication identifiers.
- Technical access, login, active session, browser, device, IP address, date, time and basic site interaction logs.
- Transaction or payment information only as needed to register, validate or follow up on service hiring.
We do not collect RFC, tax regime, phone number or tax documentation through the public website unless a future feature expressly enables it and this privacy notice is updated.
3. Primary purposes
The personal data described above is processed for purposes required for the website and user relationship.
- Allow registration, access and login to the platform.
- Authenticate user identity, including Google login when selected.
- Administer and maintain the user account.
- Provide access to available site or platform features.
- Follow up on service hiring and payment-related administrative records when applicable.
- Handle technical incidents, account security and prevention of unauthorized access.
- Comply with applicable legal, contractual, administrative or security obligations.
4. Navigation data and similar technologies
When you browse our website, we may collect technical information through cookies or similar technologies, including IP address, browser type, operating system, pages visited, browsing times, site interactions and session data.
This information is used for technical operation, security, performance analysis, error prevention and user experience improvement.
5. Google login and third-party services
Our site may allow login through Google or other third-party technology services needed for authentication, infrastructure, hosting, payment processing, analytics or technical operation.
When you choose Google login, basic information associated with your account may be used to authenticate you, create or link your profile and keep your site session active.
6. Data transfers
Your personal data may be shared with third parties only when necessary for authentication, technical site operation, payment processing, legal compliance or the provision of services linked to the platform.
We may also disclose data to competent authorities when required by law or authority order.
7. ARCO rights and consent withdrawal
You may exercise access, rectification, cancellation and opposition rights by sending a request through WhatsApp (81) 2069 3959. Include your full name, a response channel, proof of identity and a clear description of the right you wish to exercise.
When processing is based on consent, you may withdraw it at any time through WhatsApp (81) 2069 3959, without retroactive effects and subject to applicable legal assumptions.
8. Data retention and security
We retain personal data only for the time needed to fulfill the purposes described in this notice, maintain account operation, comply with legal or contractual obligations and resolve clarifications, incidents or security matters.
We use reasonable administrative, technical and physical security measures to protect personal data against damage, loss, alteration, destruction or unauthorized access, use or processing.
9. Changes and contact
We may update this privacy notice to reflect changes in site operation, available features, services used or applicable regulation. Updates will be published on this page or through the relevant electronic channels.
If you have questions about this privacy notice, contact us through WhatsApp (81) 2069 3959.