At Fintax, with contact address at Galeana 437, Colonia Centro 64000 Monterrey, N.L., we are responsible for processing the personal data collected through our website, login processes, user accounts and, when applicable, payment and service hiring processes.
This privacy notice explains what personal data we process, why we use it, how we protect it and how you may exercise your rights under applicable Mexican law.
1. Identity and address of the controller
The controller responsible for processing your personal data is Fintax, with contact address at Galeana 437, Colonia Centro 64000 Monterrey, N.L..
For any matter related to privacy and personal data protection, you may contact us at: WhatsApp (81) 2069 3959.
2. Personal data we collect
Through the website and the services linked to the user account, we may collect only the personal data necessary for platform operation. This may include:
- Email address.
- Name or basic identifier associated with your account, when you choose to log in with that provider.
- Account or authentication identifiers.
- Technical records of access, login, active session, browser, device, IP address, date, time, and basic interactions with the site.
- Information related to transactions or payments, only to the extent necessary to register, validate, or follow up on the hiring of services.
We do not collect data such as RFC, tax regime, phone number, or tax documentation through the website, unless an additional feature is expressly enabled for that purpose in the future and this privacy notice is updated accordingly.
3. Primary purposes of processing
The personal data described above will be processed for the following primary purposes, which are necessary for the operation of the site and the relationship with the user:
- Allow registration, access, and login to the platform.
- Authenticate the user's identity through the enabled mechanisms, including Google access when selected.
- Administer and maintain the user account.
- Provide access to the features available within the site or platform.
- Follow up on the hiring of services and, when applicable, administrative records related to payments.
- Address technical incidents, account security, and prevention of unauthorized access.
- Comply with applicable legal, contractual, administrative, or security obligations.
4. Secondary purposes
If we use your data for additional purposes that are not necessary for the main operation of the service, such as sending updates, informational communications, or commercial improvements, this will be done only when applicable and in accordance with this privacy notice or the corresponding consent mechanisms.
If you currently do not carry out this type of communication, you may remove this section or leave it drafted in a more restricted way.
5. Navigation data and similar technologies
When you browse our website, we may collect technical information through cookies or similar technologies, including IP address, browser type, operating system, pages visited, browsing times, interactions within the site, and data related to the session.
This information is used for technical operation, security, performance analysis, error prevention, and improvement of the user experience.
You may configure your browser to reject or limit the use of cookies; however, some site functions may not operate correctly if you disable certain technologies.
6. Google login and third-party services
Our site may allow login through Google or other third-party technology services necessary for authentication, infrastructure, hosting, payment processing, analytics, or technical operation of the platform.
When you choose to log in with Google, certain basic information associated with your account may be used to authenticate you, create or link your profile, and keep your session active within the site.
Likewise, if we use external platforms to process payments or manage technology infrastructure, those third parties may process data to the extent necessary to provide their services, in accordance with their own terms, policies, and privacy notices.
7. Transfers of personal data
Your personal data may be shared with third parties only when necessary for authentication, technical operation of the site, payment processing, compliance with legal obligations, or the provision of services linked to the platform.
Likewise, we may disclose data to competent authorities when there is a legal requirement, authority order, or applicable regulatory provision.
Outside of those cases, we will not make transfers of your personal data that require consent without obtaining it in advance, when applicable under the law.
8. Options to limit the use or disclosure of your data
You may request the limitation of the use or disclosure of your personal data through WhatsApp (81) 2069 3959, indicating your name, the means to respond to you, and the specific request you wish to make.
9. ARCO rights
You have the right to access the personal data we hold about you, rectify it if it is inaccurate or incomplete, cancel it when you consider that it is no longer required for any of the purposes stated, and oppose its processing for specific purposes, except in the cases provided by applicable legislation. The law also provides that the controller must designate means to process these requests and respond within legal deadlines.
To exercise your ARCO rights, you must send a request through WhatsApp (81) 2069 3959, including at least:
- Your full name and a means to communicate the response to you.
- Documents proving your identity or, when applicable, the corresponding legal representation.
- A clear and precise description of the right you wish to exercise.
- Any element or information that helps locate your personal data.
In the case of rectification requests, you must also indicate which data you wish to correct and, when necessary, provide documentation supporting your request.
10. Withdrawal of consent
When the processing of your personal data is based on your consent, you may withdraw it at any time by sending a request through WhatsApp (81) 2069 3959, without retroactive effects and subject to the applicable legal assumptions.
11. Retention of personal data
We will retain your personal data only for the time necessary to fulfill the purposes described in this notice, maintain account operation, address legal or contractual obligations, and resolve clarifications, incidents, or security matters related to the use of the platform.
12. Security measures
We have adopted reasonable administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with the duty of security established under Mexican legislation.
13. Changes to the privacy notice
We reserve the right to update or modify this privacy notice at any time to reflect changes in site operation, available features, services used, or applicable regulations.
Any modification will be published on this same page or through the corresponding electronic means.
14. Contact
If you have questions about this privacy notice or about the processing of your personal data, you may contact us through WhatsApp (81) 2069 3959.