Fintax uses cookies, local storage, pixels, tags, scripts, and similar technologies to operate the site, protect sessions, measure usage, understand conversions, and improve our services.
This policy explains the technology categories we use, why we use them, who may manage them, and how you can limit or disable them.
1. What cookies and similar technologies are
Cookies are small files stored on your device when you visit a website. Similar technologies, such as local storage, session storage, pixels, tags, web beacons, SDKs, and scripts, help remember preferences, authenticate sessions, measure interactions, detect errors, or record technical events.
2. Controller
The party responsible for information obtained through these technologies is Fintax. For questions or requests, contact us through WhatsApp (81) 2069 3959, correo servicio@fintax.mx.
3. Categories we use
We may use the following categories:
- Necessary or technical technologies for loading the site, browsing, login, security, fraud prevention, checkout state, and core features.
- Preference technologies that remember language, región, display, or browser choices.
- Analytics and performance technologies to measure traffic, pages, events, conversions, funnels, scroll depth, errors, performance, and aggregate usage.
- Security and anti-fraud technologies to detect unusual access, bots, abuse, spam, improper authentication, or suspicious transactions.
- Advertising and conversion measurement technologies to measure campaign results and improve Fintax-related advertising.
- Support and communication technologies that enable chat, tickets, messaging, and support integrations.
4. Third-party providers
Some technologies may be managed by external providers needed to operate the site or measure results. These may include authentication, payments, hosting, analytics, conversions, support, messaging, video calls, email, security, or infrastructure.
Providers may include Clerk, Stripe, Vercel, Vercel Analytics, Google Analytics, Google Ads, Google Workspace, Google Calendar, Google Meet, Zendesk, ManyChat, Twilio, Resend, Convex, and other technical providers, depending on what is enabled.
5. Specific purposes
We use these technologies to:
- Authenticate and maintain secure sessions.
- Remember browsing, language, or checkout preferences.
- Process payments, detect errors, and prevent fraud.
- Measure visits, interactions, conversions, forms, purchases, clicks, scroll, and funnels.
- Improve content, experience, performance, security, and support.
- Manage chat, tickets, messages, scheduling, and advisor handoff.
- Distinguish human traffic from automated or malicious traffic.
6. Duration
Duration depends on each technology. Session cookies are deleted when the browser closes; persistent cookies may remain for days, months, or the period configured by Fintax or the provider.
7. Managing or disabling cookies
You can block, delete, or limit cookies from your browser settings. Disabling necessary technologies may affect login, checkout, security, support, preferences, or protected browsing.
8. Changes and contact
We may update this policy to reflect legal, technology, provider, or site functionality changes.
If you have questions about cookies or similar technologies at Fintax, contact us through WhatsApp (81) 2069 3959, correo servicio@fintax.mx.